Artworld Technology Sdn Bhd is the leading player in the provision of specialist equipment and supplies for the Sign Graphics, Textiles and Industrial Products market. Our business activities cover the whole of East and West Malaysia, Singapore and Brunei. We cater to both the public and private sectors, including the wholesale, retail, corporate, in-house or NGOs sub-sectors. Our primary focus is to uplift the level of awareness and knowledge among industry players and customers in the market so that their level of competency and expertise can improve and thereby contribute to better economic development for this industry and ultimately, for the country.
Artworld Technology Sdn Bhd was founded in 1999 by a group of ex-colleagues by buying over their employer’s business. With an initial capital of just RM30,000 and less than 10 staff, they have succeeded in turning around a small business into a regional player with branches in Johor and Kota Kinabalu. As the Managing Director, Ms Arliette Yap is the driving force providing leadership and motivation propelling the company forward.
The year 2012 was a milestone for the company in many ways. We moved to newer and better premises at Desa Tun Razak and branches were set up in Johor and Kota Kinabalu in East Malaysia. Operationally, the company diversified from just supplying Sign Graphics machines to equipment and technical support for digital print for textiles and industrial usage. Ms Yap, who was a past winner of the “Woman Entrepreneur of the Year” award, initiated a new focus on customers’ Technical Support. This was in line with her vision that customers have to be nurtured and provided with the highest level of technical support in order to grow and prosper. Today her vision is bearing fruit with many corporate clients utilizing Artworld technology’s products and services.
NATURE OF BUSINESS
Our core business is supply of specialist printing equipment for the indoor and outdoor advertising industry, textile and industrial use such as printing on glass, wood, metal, plastic, textile and acrylic. Our customers are those who utilise Print & Cut technology, UV Printing, Textile Printing and Laser Engraving. They are from a wide range of industries, ranging from sign makers to souvenir manufacturers and others in the Industrial sector.
Apart from the machines we are also in the business of supplying consumables for this industry such as the relevant inks and media for the various applications. Another key component of our business is the provision of technical support and training for our customers.
Our vision can be summed up in these words:
“We aim to increase our dominance in the specialist print equipment market and to be a catalyst for improving the productivity, creativity and profitability of our customers through our philosophy of excellence in Customer Technical Support, Training and Education”.
Our philosophy or work culture is to nuture and prospers our customers through a total commitment to excellence in Customer Technical Support, Training and Education. We strive to ensure that our customers’ specific needs are addressed and resolved to their complete satisfaction with timely and cost-effective solutions. Starting with our employees, who are our greatest asset, we ensure that the highest standards of quality, customer service and training are met for every customer. These work culture practices are geared towards achieving our vision as outlined above.